Copy of REFUND ✔️ 💋 💸✨

OFFICIAL HAUS OF SINNERS STORE

REFUND POLICY

At Haus of Sinners, your safety and satisfaction are our top priorities. Due to the nature of our products, which require proper storage conditions and are intended for personal use, we have implemented the following policy regarding refunds, replacements, and store credit. Please review our policy carefully.

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Last updated: September 5, 2024

1. no returns, refunds or exchanges

Due to the health and safety risks associated with our products, **all sales are final**. We do not accept returns, provide refunds, or offer exchanges for any products once they have been shipped. This policy is necessary because our products are personal-use items that must be refrigerated and can be compromised if not stored correctly. Once a product leaves our control, we cannot guarantee its safety or effectiveness if it is returned.

2. replacement store credit policy

We understand that issues may arise, and we are committed to ensuring that our customers are satisfied with their purchases. Therefore, we offer a replacement or store credit under specific conditions:

- Damaged or Incorrect Products: If your product arrives damaged or you receive the wrong item, please inspect your order immediately and contact us within 48 hours of receiving your order.

- Assessment Process: Our team will carefully assess each claim on a case-by-case basis. You will be asked to provide detailed photographs of the product, including any damage or discrepancies, as well as proof of purchase (e.g., your order confirmation email). This is to help us accurately evaluate the situation.

- Resolution: If your claim is approved after our assessment, we will offer a suitable resolution, which may include a replacement product or store credit equivalent to the value of the original purchase. The final decision will be based on the specific circumstances of your case.

3. our no risk promise

At Haus of Sinners, we believe in the power of our product and want you to experience the ultimate confidence in your purchase. Here’s how we ensure your satisfaction:

- Keep It Fresh, Keep It Fierce: Store your Haus of Sinners Juice in the fridge to preserve its potency and enjoy a long-lasting, perfect tan.

- Your Satisfaction is Our Priority: We’re committed to providing a premium tanning experience. If you find that our product doesn’t meet your expectations, we’re here to assist you with expert guidance and tips to help you achieve your desired results.

- Our Gift to You: To express our confidence in the effectiveness of our product, we offer an exclusive discount on your next order if you're not completely satisfied with your first purchase. This way, you can continue your journey to the perfect tan with even more value from Haus of Sinners.

- What Makes Us the GOAT? Our goal is to support you in achieving the best tan possible with our advanced formula. By offering expert advice and a discount on future purchases, we ensure that your investment in Haus of Sinners is both rewarding and risk-free.

Embrace the darkness with confidence — your ultimate tan awaits, and we’re here to guide you every step of the way.

4. legal compliance

We adhere to Australian Consumer Law, which entitles you to a replacement, store credit, or refund if a product is found to be faulty, significantly different from the description, or does not perform as expected. Please be aware that these rights apply only when the product has not been used or tampered with.