Copy of SHIPPING POLICY 💋

OFFICIAL HAUS OF SINNERS STORE

SHIPPING

At Haus Of Sinners, we prioritise fast and reliable shipping to ensure your products reach you as quickly as possible. We handle all orders received before 1 PM Australian Eastern Standard Time (AEST) on weekdays on the same day. Orders placed after this cut-off or during weekends will be processed the following business day.

We offer both standard and express shipping options within Australia, with delivery times varying based on your selected service. For international shipments, including to New Zealand, delivery times will differ accordingly.

Once your order is dispatched, you will receive an email containing a tracking number for Australia Post. Please allow up to 72 hours for tracking information, especially during peak periods.

For any shipping inquiries, please contact us at hello@hausofsinners.store

SHIPPING INFORMATION

AUSTRALIA

STANDARD | 2-7 Business Days Within Australia

$10.95

STANDARD | 2-7 Business Days Within Australia - FOR ALL ORDERS OVER $300

FREE

EXPRESS | 1-3 Business Days Within Australia

$14.45

EXPRESS | 1-3 Business Days Within Australia - FOR ALL ORDERS OVER $300

FREE

NZ

STANDARD | 2-7 Business Days Within Australia

$15

STANDARD | 2-7 Business Days Within Australia - FOR ALL ORDERS OVER $300

$30

INTERNATIONAL

STANDARD | 6-15 Business Days Within Australia

$30

EXPRESS | 5-10 Business Days Within Australia

$60

PLEASE NOTE: We are not responsible for carrier delays.

24/7 Friendly
Support

Free Shipping
Over $300

Secure Online
Payment

Satisfaction

Guarantee

24/7 Friendly
Support

Free Shipping
Over $300

Satisfaction

Guarantee

Secure Online
Payment

Order Process

01.

Orders are processed the same business day before 1PM AEST, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.

02.

Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

03.

If you have any questions about your order, please contact us right away at hello@hausofsinners.store. We will be unable to make changes to your order once it has been shipped.

04.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.